Previously ReleasedΒΆ
- Agent CSV Export
- Archiving Departments and Help Topics
- Collaborators
- Create Ticket or Task from Thread Entry
- Custom Columns & Custom Queues (Admin)
- Custom Columns & Custom Queues (Agent)
- Department CSV Export
- Inline Edit
- Nested Knowledgebase Categories
- Release Assignment
- Require Help Topic
- Task Revamp
- Ticket Referral