Knowledgebase Settings¶
Admin Panel > Settings > Knowledgebase
Options & Settings¶
![Knowledgebase Settings](../../_images/admin_settings_knowledgebase_settings.png)
Knowledgebase Status:
Enable Knowledge Base: Allows your Users self-service access to your public knowledgebase articles.
Require Client Login: Requires all Users to log in before they can view knowledgebase articles.
Canned Responses: Enable this setting to allow Agents to use Canned Responses when replying to tickets.